Lexinova Language Services Limited - Privacy Policy  

Who We Are

Lexinova Language Services Limited is a language services provider registered in Wales, Company Number 16485527. We provide professional translation and localisation support to a wide range of industries. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, company name, job title, and any other details you provide via contact forms or direct communication.
  • Technical Data: IP address, browser type and version, time zone, device data, and usage patterns via cookies and similar technologies.
  • Usage Information: Details about your visit, including pages viewed and time spent on the website.
  • Communication Preferences: Records of your communication and your preferences for receiving updates.

How We Use Your Information

Your information may be used to:

  • Respond to your enquiries and provide our services.
  • Maintain internal records and manage our client relationships.
  • Improve our website and service offerings.
  • Comply with legal and regulatory obligations.
  • Communicate relevant updates or insights, where you’ve opted in.

We process your personal data only when we have a lawful basis to do so, including consent, contractual necessity, or our legitimate interests.

    Disclosure of Your Information

    We do not sell your data. We may share your information with:

    • Trusted third-party service providers (e.g., IT support or hosting providers).
    • Professional advisers (legal, accounting, etc.).
    • Subcontracted Translators/Proof Readers
    • Regulatory or law enforcement authorities, if required by law.

    All third parties are required to handle your data securely and lawfully.

      Data Security

      We are committed to keeping your personal information safe and use appropriate technical and organisational measures to prevent unauthorised access, misuse, or loss.

      Data Retention

      We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal or regulatory obligations.

      Your Rights

      Under UK data protection law, you have the right to:

      • Access the personal data we hold about you.
      • Correct inaccurate or incomplete data.
      • Request erasure of your data in certain cases.
      • Restrict or object to data processing.
      • Request data portability, where applicable.
      • Withdraw consent at any time, where processing is based on consent.

      To exercise your rights, please contact us at Privacy@lexinova.co.uk.

      Cookie Policy

      Lexinova Language Services Limited uses cookies and similar technologies to enhance your browsing experience and improve the functionality of our website at https://lexinova.co.uk.

      What are Cookies?
      Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device and store information about your preferences or actions for future visits.

      Types of Cookies We Use
      • Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as filling out forms or setting privacy preferences.
      • Performance Cookies: These cookies help us understand how visitors use our website by collecting information such as page views, time spent on pages, and error messages. The data is aggregated and anonymous.
      • Functionality Cookies: These cookies allow the website to remember your choices (such as language or region) to provide a more personalised experience.

      We do not use cookies for advertising or profiling purposes.

      Managing Cookies
      Most web browsers allow you to control cookies through settings. You can choose to block or delete cookies, but this may affect your experience on our website.

      To learn more about managing cookies, visit www.allaboutcookies.org.

      Consent
      By continuing to browse our site, you are informed of our use of cookies as outlined above. You are not required to accept cookies, and continued use of the site without altering your browser settings is taken as implied consent.

      Third-party Links

      Our site may include links to third-party websites. These are provided for convenience, and we do not accept responsibility for their content or privacy practices.

      Changes to this Policy

      We may update this Privacy Policy periodically. Any changes will be published on this page with the updated effective date.

      Contact Us

      If you have any questions about how your data is used, or wish to make a request relating to your personal information, please contact us at:

      Lexinova Language Services Limited
      Dalton House
      35 Chester Street
      Wrexham
      LL13 8AH

      Email: Privacy@lexinova.co.uk